Shipping: Free ground shipping on all U.S. orders over $50. Standard shipping rates apply for orders under $50. Please contact us for international orders.

Returns & Exchanges: Unused merchandise may be returned or exchanged within 14 days of delivery. Items must be in original condition with all packaging intact. Customers are responsible for return shipping costs.

Order Accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for errors in customer-supplied addresses or lost packages due to incorrect information.

International Orders: For international shipping inquiries, please contact us before placing an order. Additional duties, taxes, and fees may apply.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery for assistance.

For any questions or concerns, reach out to us at office@confidentialla.com